Nimkin stays on the device he was introduced to. If you upgrade, reach out at saraskonstigheter@hotmail.com and we'll help you make the move.

Nimkin had a little nap and forgot you. Don't worry — your key still works. Just enter it again on the lock screen and you're back.

Double check for sneaky spaces or typos! Keys look like WORD-WORD-WORD — including the dashes between each word. If it still won't budge, check your purchase confirmation email.

Head to the Shop tab and enter your pack key in the field below the cards. Each pack has its own key — find it in your purchase email.

Just visit tinybadger.saraskonstigheter.com again and re-add Nimkin to your home screen. Your key is still saved.

On mobile, Nimkin needs location permission to find your weather. Go to your phone's Settings → Apps → Chrome → Permissions → Location and set it to Allow. Then tap "Tiny Badger Finds You" again.

Drop us a message at saraskonstigheter@hotmail.com and we'll sort it out together.

Since keys are delivered digitally and work immediately, we're unable to offer refunds. But Nimkin promises to be worth it.